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ANSWERS
FAQ
Common questions about sourcing, testing and shipping industrial automation parts.
What does condition grading mean?
Every unit is inspected, cleaned and functionally checked, then labelled New, Surplus, Refurbished or Repair/Exchange so you know exactly what you are ordering.
How fast can you quote?
Standard quote turnaround is one business day. For urgent line-down requests, mark your inquiry as urgent and we prioritise it.
Do you test every unit?
Units are tested against baseline parameters where a test rig exists for the series; otherwise they are visually inspected and sealed-surplus labelled.
Which regions do you ship to?
We ship worldwide via major carriers with export documentation prepared per destination requirements.
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